Last Updated: January 31, 2026
By accessing or using Punchlist (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you agree to these Terms on behalf of that organization.
Punchlist provides a cloud-based platform for managing service businesses, including features for:
You must:
You must create an account to use the Service. You agree to:
You are responsible for all activity under your account. We are not liable for any loss or damage from your failure to maintain account security.
You may use the Service only for lawful purposes and in accordance with these Terms.
You agree NOT to:
You retain ownership of content you submit to the Service ("User Content"). You grant us a limited license to use, reproduce, and display your User Content solely for the purpose of:
This license terminates when you delete your content or close your account, except for anonymized aggregated data which may be retained.
You are solely responsible for your User Content. You represent and warrant that:
We have the right (but not obligation) to monitor, review, and remove User Content that violates these Terms.
The Service is offered on a subscription basis with various pricing tiers. Current pricing is available at /pricing.
Subscriptions automatically renew unless you cancel before the renewal date.
We offer a 14-day money-back guarantee for new subscriptions. After 14 days, all fees are non-refundable. No refunds for partial months.
We may change pricing with 30 days notice. Continued use after price changes constitutes acceptance.
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.
We may suspend or terminate your account immediately if you:
Upon termination:
The Service, including all content, features, and functionality, is owned by Software Deck Ltd and protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your business purposes, subject to these Terms.
You may not:
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our collection, use, and sharing of your data as described in the Privacy Policy.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee that:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR $100, WHICHEVER IS GREATER.
You agree to indemnify, defend, and hold harmless Software Deck Ltd, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from:
If you are an Australian consumer, nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot be excluded, restricted, or modified by agreement. If the Australian Consumer Law applies, our liability is limited, to the extent permitted by law, to re-supplying the services or paying the cost of having the services re-supplied.
If you are a UK consumer, you have legal rights under the Consumer Rights Act 2015 relating to services that are faulty or not as described. Nothing in these Terms affects these statutory rights. Advice about your legal rights is available from your local Citizens Advice Bureau or Trading Standards office.
If you are an EU consumer, you may have additional rights under EU consumer protection laws. Nothing in these Terms limits any such rights that cannot be waived by contract.
The Service may integrate with third-party services (payment processors, analytics, etc.). Your use of third-party services is subject to their terms and privacy policies. We are not responsible for third-party services.
We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice. We shall not be liable for any modification, suspension, or discontinuance.
We may update these Terms from time to time. We will notify you of material changes by:
Continued use after changes constitutes acceptance of the updated Terms.
These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.
Any dispute arising from these Terms or the Service shall first be attempted to be resolved through good faith negotiation. If negotiation fails, disputes shall be resolved in the courts of England and Wales. You agree to submit to the exclusive jurisdiction of these courts.
Either party may seek injunctive relief in court for intellectual property infringement.
These Terms constitute the entire agreement between you and us regarding the Service.
If any provision is found invalid, the remaining provisions will remain in effect.
Our failure to enforce any provision does not constitute a waiver of that provision.
You may not assign these Terms without our consent. We may assign these Terms to any successor or affiliate.
We are not liable for failure to perform due to circumstances beyond our reasonable control.
Legal Inquiries:
Email: [email protected]
Company: Software Deck Ltd
Postal Address: 11 Drovers Street, Upper Kedron 4055, Brisbane, QLD
By clicking "I Accept" or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.